Broadcom Customer Care

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Support Portal - Registering for Additional Site Access (Existing User) 

Sep 20, 2019 02:58 PM

Adding a site id to your profile will allow you to access Case Management, Download Management, KB articles, etc. on the Broadcom Support Portal. This article will show you how to get Site ID access for a newly registered user and how to get additional Site ID access.

If you are a new user and need to add your Site ID to your profile on the Broadcom Support Portal, refer to the link Build your Profile with Site id

For an existing user and already have a Site ID, you can add additional Site IDs to your profile.

1. Login to the Broadcom Portal: https://support.broadcom.com/

2. Click your Profile drop down and select the option: Request Site Access .

3. Select the tab Support SIte ID Access and click the Request Access tab.

4. Input your Site ID, along with any Supporting information and hit the Save button.

Once the site request for a Site ID access is submitted, the request will either route to Site ID User Administrator or Broadcom Customer Care, if the Site ID does not have an active administrator. Site Access requests being reviewed by the Customer Care team are processed within 24 hours or sooner.

Related Knowledge base - https://knowledge.broadcom.com/external/article/188869

If you need help with any of these steps, please contact Broadcom Customer Care Representative by opening a ticket online or use our Virtual Agent chat with an Customer Care representative.

Updated by @Ravi Kumar on 17/Feb/2022

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