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CA Tech Tip from Karina Pulinx, Principal Support Engineer, for May 31,2016 .   After upgrade from CA Datacom 12.0 to 14.0 SQL statement SELECT ENCRYPTION TYPE ,ENCRYPTION METHOD FROM SYSADM.AGGREGATE     fails with SQLCODE -9   ‘ ILLEGAL COLUMN NAME &...

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Tuesday Tip:  VM:Secure can be used to  automatically 'expire' a user ID

VM:Secure does not have a way to automatically remove a user ID. But, with the Rules Facility, an expiration date/time for a user ID can be set so that after the specified date and time the user ID will no longer be able to logon. For example, a contractor is going to work for 2 months. Create...

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Tuesday Tip: Sending Files to CA

How to Send Documentation to CA Technical Support.     When a Support Engineer asks you to send documentation to CA, he/she will provide you with the name of a secure ftp directory where you can put your documentation files.     GATHERING and PREPARING THE DOCUMENT...