I had created an email with wrong email account and tried to delete it but didn;t find any help.
That old account mentioned incorrect website in my profile pointing to Pacific Educational Consultants.
Finally had to create a new account from another email to make everything right in my profile.
Original Message:
Sent: Mar 12, 2024 11:25 AM
From: Joska Moeller
Subject: Delete account
Hi,
I'm also stuck with deleting my account.
I tried the Customer Care Request Form but I don't have any site ID and so I#m totally stuck. What do I have to do to get rid of this account?
Thanks in advance and best regards
Joska Moeller
Original Message:
Sent: Aug 29, 2022 07:18 AM
From: Ravi Kumar B
Subject: Delete account
Hello @David Friend,
We have already received your request from the Customer Care Request Form
One of our Customer care Representative is working on your request and they will share further updates directly from the case.
I hope this helps!
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Regards,
Ravi Kumar
Customer Care Community Admin
Broadcom Software
Original Message:
Sent: Aug 27, 2022 06:14 AM
From: David Friend
Subject: Delete account
Care to share that with the rest of us?
I too have an old migrated Norton/Symantec account which is no longer used and would like to delete it,.
Original Message:
Sent: Jun 23, 2022 09:32 AM
From: Ravi Kumar B
Subject: Delete account
Hello @Philipp Vrbanatz,
Hope you are doing well!
I have sent you an email privately with more information to complete your request..
I hope this helps!
Thank you.
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Regards,
Ravi Kumar
Customer Care Community Admin
Broadcom Software
Original Message:
Sent: Jun 23, 2022 07:07 AM
From: Philipp Vrbanatz
Subject: Delete account
Hello,
this is an old account, which was created after the switch from Norton/Symantec.
The product/licence which was associated with it is expired for a long time already.
Now i'd like to delete this account, but creating a case won't work if there is no product to choose from and
the Customer Care Webform requires a Site ID which i don't have and i don't see any reason why i'd have to call somewhere for a simple task as
purging an obsolete account.
Thank you