CA Customer Care

What's New

  • Welcome CA Customer Care

    Welcome to the CA Customer Care Community where CA customers can connect to share questions, ideas and feedback. We orchestrate each customer interaction to help ensure positive business outcomes. Here you will find the right people and tools to help you with every stage of your CA Journey, whether you are just getting started, need help, or want to extract best value out of your business relationship with CA. We’re glad you’ve joined us!

    Are you new to CA Technologies? 
    Check out our New CA Support Portal User Guide!

    Multiple ways to contact us:
    Contact CA Support
    Customer Care Request Form

Latest Discussions

  • Hi Heena, meanwhile we found a solution for it. 1. Don't use IE 2. Don't use the blue arrow to click from_customer, click the word itself. Then you can use drag and drop or menu. Regards, Peter Von: Heena Tabassum via Broadcom ...

  • Hi Peter,  Are you getting any error while uploading the file? If yes, please help us with the screenshot of the error message.  Regards,  Heena ------------------------------ Regards,  Heena Tabassum Customer Care Community Admin Broadcom ------ ...

Unanswered Threads

  • Posted in: CA Customer Care

    This is a step by step instruction guide for Broadcom existing users who wants to get access to Broadcom Partner Portal.  Go to Click on "Request Access to Partner Portal" Sign in with ...

  • Posted in: CA Customer Care

    Updates for week of 01/06: • Orders placed prior to their billing date will be marked as pending and will not be invoiced until their contract date. Previous Updates: • Symantec entitlements are being extended until January 31st to allow additional ...

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