Broadcom Customer Care

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192 Entries
 
 
4 years ago
1 person recommends this.

Introduction
You will receive the following email from CAGlobalEducation@learn.ca.com  once you have successfully completed your certification:


 
Instruction / Steps1.To access ...

4 years ago
1 person recommends this.

Beginning August 5th, 2017, the expiration date for LMP keys has been updated to reflect a grace period of 14 days after the contract expiration  date.  An expiry warning message will ...

4 years ago
3 people recommend this.

IntroductionStep by step guideline on how to add a course via the partner portal, as partner user. 
Instruction / StepsGo to ca.comChoose Partner, then choose “Partner Experience Platform”.Logon ...

4 years ago
4 people recommend this.

IntroductionStep by step guideline on how to add a course via the education portal, as an external user. 
Instruction / StepsGo to ca.comChoose Education and training, then choose ...

4 years ago
1 person recommends this.

IntroductionFurther to the Nimsoft CSO Migration dated back in 13/11/2015, the Nimsoft Customer Portal has been redirected to CA UIM Product page where customer will not be able log ...

4 years ago
1 person recommends this.

IntroductionFor user who newly granted the access to support.nimsoft.com, or contact Customer Assistance Team requested for password reset, there will be a Welcome Email sent to that ...

4 years ago
1 person recommends this.

Error / Problem
User try to login to support.nimsoft.com but after key in User Name and Password and hit Enter the browser go back to previous page.

1. Open a browser and goto ...

4 years ago
1 person recommends this.

Error / Problem
For user registered as CA Partner, after submitted the registration, under the CA Partner tab in the Profile, user will see the below message:



But if user waited ...

4 years ago
2 people recommend this.

Introduction
A Project ID on support.ca.com can only be managed by the Project Manager.
 

Inside a Project ID, there are different attributes as below:

Project IDProject NameDescriptionProductsProject ...

4 years ago
2 people recommend this.

IntroductionPlease follow the below instructions to update Project Name or Project Description for a Project ID. 
Instruction / Steps
1. Log on to support.ca.com



2. Go to ...