Broadcom Customer Care

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5 years ago
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Customers can check the ALPKEY Product Names and ALPKEY Component Codes on Support Online: ALP Component Code Listing

5 years ago
6 people recommend this.

Introduction:
A customer will receive the Electronic Software Delivery (ESD) Notification Email from CA after the fully signed contract is booked into CA's contract system which provides ...

5 years ago
11 people recommend this.

Introduction:

During initial registration on CA.com, users are presented with a number of access options to various sites on CA.com. If  Basic Access was selected during registration ...

5 years ago
2 people recommend this.

Please check the following Knowledge Base Article (KB): Technical Document ID: TEC1147813 .

5 years ago
4 people recommend this.

Once a Customer completes a course, it is archived to remove clutter from the active course schedule.  So a Customer that has purchased a class and takes it, may want to take it again.  ...

5 years ago
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Error: “Alias has already been used.”
 

What is cause of error?

During registration on CA.com, if the alias (screen name) is already being used by another user it will display ...

5 years ago
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Introduction:

During Basic registration (access to CA.com and CA Communities) it’s recommended, but not required, that enrollees provide Company and Location information. If after ...

5 years ago
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Where To Find CA Technologies Product Documentation

There is a new location to find CA Technologies Product Documentation for users who are looking for guides on installing, implementing, ...

5 years ago
2 people recommend this.

Please see below the installation instructions for each operating system:
 

LMP Key Installation For VM:
• Logon to userid VMRMAINT
• Type in VMIMAINT which will bring up the ...

5 years ago
1 person recommends this.

Error: “The email address you specified has already been used to establish an account.”
 

What is cause of error?

During registration on CA.com if you are presented with the ...