Broadcom Customer Care

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6 years ago
41 people recommend this.

Support.ca.com is being redesigned
In the upcoming weeks, CA Technologies will introduce all existing customers to an improved CA Support website. We are redesigning the CA Support ...

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6 years ago
11 people recommend this.

Questions
Answers
Why are you changing the platform?
To Improve the Customer Experience. Our goal is to make your experience with self-service support easier and more effective by ...

6 years ago
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Questions/Problem:
I recently completed an Onsite Course with CA Technologies but didn't receive my course completion certificate.

Possible Reasons:


This could be the result ...

6 years ago
3 people recommend this.

Introduction
 

Nimsoft also known as CA Unified Infrastructure Management (UIM), its Customer Portal was migrated to CA Support Online (CSO) dated back in 13/11/2015, since then ...

7 years ago
1 person recommends this.

For Site Environment Profile:

If you have only a Site Profile and no attachments, you will make request to the Customer Care team .
 

For Site Environmental Profile Attachments:

If ...

7 years ago
3 people recommend this.

To view the latest release and support life cycle dates for CA products, log in to support.ca.com with your enterprise-site ID. From the support home-page, click the "alerts" button. ...

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7 years ago
2 people recommend this.

CA Product task-based documentation with graphics and video is available at docops.ca.com. Information Engineers are assigned to compile release notes, installation instructions, administration ...

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7 years ago
3 people recommend this.

To check the status of your support cases, log in to support.ca.com with your enterprise site ID. If you have multiple IDs, verify the one you’ve opened the case against.


Click ...

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7 years ago
2 people recommend this.

The Customer Care team is onsite to help you find answers you need. Whether it’s looking up your site-ID, finding product information, accessing downloads or simply locating a contact ...

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7 years ago
3 people recommend this.

Go to ca.com/register and enter your enterprise site ID in order to have access to support case management, software downloads and patches, restricted documentation, and more. 
 

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If ...

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