Broadcom Customer Care

Demo: How to Access Customer Care 

04-25-2017 03:29 PM

The Customer Care team is onsite to help you find answers you need. Whether it’s looking up your site-ID, finding product information, accessing downloads or simply locating a contact within CA – they’ve got your back. Have a question? Call 800-225-5224 or ask a question in the Customer Care Community.

 

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CA Customer Care teams are located around the world to help you answer your questions in nine different languages, 24 hours a day, seven days a week, 365 days a year.

 

Customer Care representatives are accessible by phone and the CA communities.

 

To find your local phone number, go to ca.com/phone... Scroll down to the bottom...click on your country, and find your phone number here.

 

To ask a question or search “frequently asked questions”, go to the Customer Care community; start at communities.ca.com, click "help,"... then click "customer care."

From here, you can submit a question directly to the Customer Care team.

 

You can also search the content for things like:

  • How can I raise an enhancement request?
  • Opening a support case
  • Or taking advantage of user administrator functions and the support portal.

 

 

So remember the “CA Customer Care Team” as your “Go-To” for help with all things CA. We're here all-day, every-day, ready to help.

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