The Customer Care team is onsite to help you find answers you need. Whether it’s looking up your site-ID, finding product information, accessing downloads or simply locating a contact within CA – they’ve got your back. Have a question? Call 800-225-5224 or ask a question in the Customer Care Community.
CA Customer Care teams are located around the world to help you answer your questions in nine different languages, 24 hours a day, seven days a week, 365 days a year.
Customer Care representatives are accessible by phone and the CA communities.
To find your local phone number, go to ca.com/phone... Scroll down to the bottom...click on your country, and find your phone number here.
To ask a question or search “frequently asked questions”, go to the Customer Care community; start at communities.ca.com, click "help,"... then click "customer care."
From here, you can submit a question directly to the Customer Care team.
You can also search the content for things like:
- How can I raise an enhancement request?
- Opening a support case
- Or taking advantage of user administrator functions and the support portal.
So remember the “CA Customer Care Team” as your “Go-To” for help with all things CA. We're here all-day, every-day, ready to help.