When I update the product list, I receive a message similar to the following sample:
IO Error was detected during PAS processing. Additional Diagnostic Data: IO Exception Error.(UnknownHostException)
Error encountered while accessing the following URL: https://supportservices.ca.com/support
Please review your http proxy settings and validate that your system has network connectivity to the above URL.
Solution:
Verify that the CA CSM application server is using the correct TCP/IP stack.
If necessary, uncomment the SYSTCPD DD card in the CA CSM application server startup job (MSMTCSRV) or the application server started task.
//SYSTCPD DD DSN=VTAM.TCPIP.TCPIP.DATA,
// DISP=SHR