Hi Heena,
Thank you for the quick reply. This happens only when i'm logged in, for example to support or communities but i'm not logged in to this site. If i'm logged out of everything, then i get just the login page as well. So basically only when i go to that site logged in through other broadcom site, i don't appear signed into this one and cannot sign in properly.
Also none of my colleagues can download anything from that site, the URL's also seem empty. I spoke with one of the support engineers and the case is logged internally if you can check.
Best regards,
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Nikola Milosavljevic
Security Consultant
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Original Message:
Sent: 02-13-2020 09:05 AM
From: Heena Tabassum
Subject: Cannot download PAM Patches
Hi Nikola,
I tried accessing the same link, it asks me to log in but did not get any pop-up (access your location). This may be because of your Browser Settings, you can either choose any of these options (allow or don't allow) and access the page or you can even turn off the pop-ups for the sites by following the steps mentioned below:
Chrome:
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Select Chrome's Main Menu button, marked by three vertically-aligned dots. It's located in the upper right corner of the browser.
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Select Settings > Advanced > Privacy and security > Site Settings > Location.
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Move the Ask before accessing (recommended) slider to toggle it on or off. Turn it on if you want websites to request your permission before accessing your location.
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Below that, you can see the Block section and the Allow section. Here, you can see which websites you've given geolocation permissions to and revoke them, if needed.
Please let me know if this resolves your issue.
Regards,
Heena
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Regards,
Heena Tabassum
Customer Care Community Admin
Broadcom
Original Message:
Sent: 02-13-2020 05:31 AM
From: Nikola Milosavljevic
Subject: Cannot download PAM Patches
Hello everyone,
I tried accessing the CA Privileged Access Manager Solutions & Patches - CA Technologies to download the Patches but it just doesn't log me into the site. I can succesfully login to the support site and communities, but on this site the button to sign in is shown instead of my name. When i try to login, it redirects to this and asks for my location after which nothing happens:
Can you please assist? It is urgent.
Best regards,
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Nikola Milosavljevic
Security Consultant
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