this week I experienced a problem in R19 detector - I opened an issue and was promptly supplied a R19 fix - I asked if a R20 fix was needed and it so was it available
the response was ....
Ok, note that this fix won't be in R20 that soon.
I have been informed that the R20 PTF for this problem didn't get into the latest Incremental Release for R20. They will take a look at getting it into a later Incremental Release.
to me this is unacceptable on so many reasons
1) if a have one problem - I want one fix to resolve it - not an IR
to get a fix for my problem - I must pull in an implement modifications for problems I may not be experiencing for products I ma happy with as is, or heaven forbid new features - even if I was okay with that - I must now have a full-blown post-implementation validation in test before the application of these modifications can be made to prod, and then another full-blown post-implementation validation in prod before the changed can be considered complete - all for one problem, where a targeted before/after test wouldsuffice
2) if a fix is published in R19 - and it is determined that the fix is required for R20 as well, then I should not have to wait 6 weeks? for the fix to be published - is 7 days too much to ask?