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SYSVIEW: FEATURE PTF LU03359 NEW ALERT CENTRAL INTEGRATION

  • 1.  SYSVIEW: FEATURE PTF LU03359 NEW ALERT CENTRAL INTEGRATION

    Broadcom Employee
    Posted Nov 04, 2021 08:52 AM

    On behalf of Broadcom, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services. As part of our ongoing commitment to customer success under the Continuous Delivery model, we are pleased to announce the General Availability (GA) of the following feature PTF:   

    LU03359 - New Alert Central Integration

    This feature PTF adds Alert Central integration to SYSVIEW. Alerts can optionally be sent to Alert Central as part of exception processing. Alert Central (AC) is a new OPS/MVS component to extend our automation solution to have an alert management capability that provides more insightful information about mainframe alerts and reduce time to resolve problems. Alert Central contains the following key features:

    • Consolidate alerts using an intuitive and modern web interface.
    • Empower users with meaningful data around alerts, including historical information.
    • Direct alert integration for OPS/MVS, NetMaster and SYSVIEW, and available APIs to support additional products.
    • Streamline of existing workflows for problem identification, investigation, and incident resolution.
    • Enable quick interaction between Operations and SMEs on problems handover and escalation, including integrating with main ITSM tools to support auto ticketing.

    Alert Central is included with an OPS/MVS license. We encourage you to visit the Alert Central Tech Docs space for additional information at  techdocs.broadcom.com    



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    Best Regards,
    Rachita Issar
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