Broadcom Customer Care

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  • 1.  unable to download anything from broadcom portal

    Posted Apr 21, 2020 08:12 AM
    I am unable to download anything since symantec moved to broacom. I tried http, ftp, add to cart. I tried all 3 downlaod in the list. I tried chrome, firefox, internet explorer. No luck. With chrome, if I try to downlaod the full installed, i get a 1kb file.


  • 2.  RE: unable to download anything from broadcom portal

    Broadcom Employee
    Posted Apr 21, 2020 12:30 PM
    Hi giorgiobusoni

    Suggest you to please submit the request form with the issue details and provide us the case number to have our team members look into it as soon as possible. 


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    Regards, 
    Heena Tabassum
    Customer Care Community Admin
    Broadcom
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  • 3.  RE: unable to download anything from broadcom portal

    Posted Apr 22, 2020 07:12 AM
    Edited by giorgiobusoni Apr 22, 2020 07:12 AM
    Hi, I have already opened a case, they sent me here...
    Case number: 31864060


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    busoni
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  • 4.  RE: unable to download anything from broadcom portal

    Broadcom Employee
    Posted Apr 22, 2020 04:44 PM
    Edited by Heena Tabassum Apr 23, 2020 03:34 AM
    Hi giorgiobusoni,

    Thank you for submitting the request. Our concerned team is looking into it. 





    ------------------------------
    Regards, 
    Heena Tabassum
    Customer Care Community Admin
    Broadcom
    ------------------------------