Broadcom Customer Care

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  • 1.  How can I open Case?

    Posted Mar 17, 2021 09:29 AM

    Dear Brocade, 

    We support remotely a lot of Brocade switches:

    Brocade 6510 SAN48B-5 2498 Model F48
    Brocade 6520 SAN96B-5 2498 Models F96
    Brocade 7800 SAN06B-R 2498 Model R06

    but I can't open a Case. Could you help me, how I can solve this issue?

    I don't know what should I do. I have got a registered company email address (bszalai1@hu.ibm.com) with Guest access. How could I upgrade it to Customer access?

    If you give me an email address where I can send my screenshots for easier investigation would be appreciated!

    Thank you!

    Balint Szalai



  • 2.  RE: How can I open Case?

    Broadcom Employee
    Posted Mar 18, 2021 01:28 AM
    Edited by Heena Tabassum Mar 18, 2021 01:28 AM
    Hi Balint Szalai,

    Please contact Brocade support to get assistance. The team will assist you further. 
    Here is the link: https://www.broadcom.com/support/fibre-channel-networking

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    Regards, 
    Heena Tabassum
    Customer Care Community Admin
    Broadcom
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