Broadcom Customer Care

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  • 1.  How to disable unwanted HIPER Notifications

    Posted Jun 22, 2021 09:27 AM
    Edited by Jason McClellan Oct 18, 2021 09:22 AM

    Good morning.
    I keep getting HIPER notifications for CA DATACOM, a product we have never had installed. I followed the link in the email to verify/update my notifications, but they look OK. I have not selected Datacom, I only have selected what I want to receive (Common Services, Gen, and Mainframe Software Manager).

    How can I turn off notifications for Datacom?



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    Doug Seaver
    Systems Development Services Specialist
    CA Gen Tool Support
    WisDOT
    Madison, WI, USA
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  • 2.  RE: How to disable unwanted HIPER Notifications

    Posted Jun 22, 2021 09:35 AM
    Hi Douglas,

    Datacom/AD is a component of Mainframe Software Manager. If you installed the default started task names then it is the MSMMUF started task. Therefore in theory the CA Datacom HIPER notifications might be relevant to you. If you turn off the Critical Alerts for MSM then you should no longer receive the CA Datacom HIPER notifications.

    Cheers,
    Owen

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    Technical Consultant
    Dixons Carphone
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  • 3.  RE: How to disable unwanted HIPER Notifications

    Posted Jun 22, 2021 09:46 AM
    Thank you. I will try that.

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    Doug Seaver
    Systems Development Services Specialist
    CA Gen Tool Support
    WisDOT
    Madison, WI, USA
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