User is not active in system, Please Contact your admin.

[chris rolke]

message when i try to contact support regarding the End of Life notice for Endpoint Protection Small Business Edition Cloud and Endpoint Protection Cloud and the active prepaid subscription

how do i actually get support?

it seems like every link I click goes to somewhere that I do not have access to...  Why does Broadcom have to change the things that were working when symantec owned the product?

[Heena Tabassum]

Hi chris rolke, 

Sorry for the inconvenience. Could you please help me with the URL of the page you are referring to? Also, I will have to check your account to validate if you have right access. Sent you email privately for more details.

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Regards, 
Heena Tabassum
Customer Care Community Admin
Broadcom
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[Johnson Hart]

please contact your system administrator has set the authorization for the IAG Portal to something other than allow all users navyarmyccu