Broadcom Customer Care

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  • 1.  Grant not available. Please contact admin

    Posted May 06, 2020 12:39 PM
    When trying to log into the support portal (https://www.broadcom.com/mybroadcom/login?fromURI=https://ca-broadcom.wolkenservicedesk.com/login-sso), I get the message "Grant not available. Please contact admin." And cannot proceed.
    How can I start a query?



  • 2.  RE: Grant not available. Please contact admin

    Broadcom Employee
    Posted May 06, 2020 01:16 PM
    Edited by Heena Tabassum May 06, 2020 01:16 PM
    Hi Billy Shuen

    This is due to the site id not added to your profile. To validate your account access, please help me with your email address privately.
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    Regards, 
    Heena Tabassum
    Customer Care Community Admin
    Broadcom
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