I am posting this in the hope that someone can guide me on how to get this fubar fixed.
I recently found out that my subscription to Symantec Endpoint Security was no longer active.
We renewed back in January as far as I was aware.
Well it seems that the reseller issued a new SITE ID and now i have two SITE ID.
Not knowing why my subscription expired, i contacted support and explained that i have two SITE ID.
Where by they sent me an email to say how i could request access to the new SITE ID (How does this help with my subscription being expired?)
After two days i am none the wiser on how i can get my expired subscription to be active again, apart from maybe buying duplicate licenses under the correct SITE ID.
Email support is like talking to a 5 yr old on where babies come from.