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I have a forbidden message uploading attachments in a support case. How can I report it?

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  • 1.  I have a forbidden message uploading attachments in a support case. How can I report it?

    Posted 11-10-2017 09:29 AM

    Hello,

     

    Yesterday I tried to upload a files and got a error Forbiden when try to upload them.

     

    I have a forbidden message uploading attachments in a support case.

     

    How can I report it?

     

     

    Regards,

     

    Tania Moreno R.



  • 2.  Re: I have a forbidden message uploading attachments in a support case. How can I report it?
    Best Answer

    Posted 11-10-2017 09:36 AM

    Hi @Tania Moreno

     

    Can you please follow this help document and see if it resolves your error?

     

    Operation failed error when uploading files to a case.

     

    Thanks,

    Elke

     



  • 3.  Re: I have a forbidden message uploading attachments in a support case. How can I report it?

    Posted 11-13-2017 09:32 AM

    Hi @Tania Moreno,

     

    If the document has been of help would you be able to mark the question as correct? This will update the question allowing others with similar questions know that you have received a helpful answer.

     

    Thanks,

    Elke