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Tech Tip: How to search for an individual PTF in Support.ca.com to select for download
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Tech Tip: How to search for an individual PTF in Support.ca.com to select for download
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paul.beesley
Frank Ingarra
Piesenecker_Alexander
Robert Galella
Posted 10-11-2017 12:41 PM
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To select and download any individual PTF from the CA Support Portal:
Login to Support.ca.com
From the “Welcome to CA Support” Display.
Enter the PTF number into the search box and click on the magnifying glass.
On the results page, click the 'here' in
"For Solution and Problem search results, click here”
You should be presented with the link to the solution for download.
Click on the link, select the solution, and proceed to download.
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