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Missing Window for Navigation Diagram

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  • 1.  Missing Window for Navigation Diagram

    Posted 04-29-2014 01:07 PM

    Hi,

    Not an expert in CA Gen but have been given an application to maintain... 

    I have a procedure with a related Navigation Diagram and Window.  Somehow that window is either off my screen or somewhere and I can't get it back to where I can see it.  I did have that happen with a couple of others and when I went to a bigger monitor, I did see it in the bottom right corner and was able to grab it.  But this one... I can't get it.

    Any suggestions as to how I can grab that window?

    Thanks

    Michelle

    CA GEN 8.0.0.0



  • 2.  RE: Missing Window for Navigation Diagram
    Best Answer

    Broadcom Employee
    Posted 04-29-2014 05:21 PM
    mck0009:

    Hi,

    Not an expert in CA Gen but have been given an application to maintain... 

    I have a procedure with a related Navigation Diagram and Window.  Somehow that window is either off my screen or somewhere and I can't get it back to where I can see it.  I did have that happen with a couple of others and when I went to a bigger monitor, I did see it in the bottom right corner and was able to grab it.  But this one... I can't get it.

    Any suggestions as to how I can grab that window?

    Thanks

    Michelle

    CA GEN 8.0.0.0


    Hi Michelle,

    Some suggestions:

    • If screen resolution is not already set to max open the Window (Nav Diagram menus -> Diagram ->Open Window) and see if it will be moved back into the viisble display when you set the resolutiuon to max.
    • If possible plug in a second/dual monitor to see if the Window can be located.

    If you still have problems please raise a support issue, upload a copy of the model and we should be able to reset the window coordinates for you.

    Hope this helps



  • 3.  RE: Missing Window for Navigation Diagram

    Posted 05-01-2014 04:57 PM

    Hi,

    I was working on a virtual machine so only one screen was possible and it was at the maximum resolution.  I checked in the model and opened it on a laptop with a second screen attached and I was able to retrieve the window way on the other side of the second screen!

    Thanks!

    Michelle



  • 4.  RE: Missing Window for Navigation Diagram

    Broadcom Employee
    Posted 05-01-2014 05:24 PM

    Hi Michelle,

    Glad to hear that!

    Can you please mark this question as being answered/resolved.

    Thanks

    Lynn