CA ACF2 support now has a CHAT feature. When you log in to Support Online to open a case with support, there is a new CHAT button available.
If you just have a question or need clarification on some feature within ACF2, instead of opening a case, you can do a quick CHAT with a live support representative.
We are very excited to be able to communicate with you, our cilents, in this quick and easy way—no need to open a case and wait for a call-back or email—instant answers.
A chat is only available for a priority 3 or 4 case.
I look forward to chatting with you soon.
look for the chat button when starting to open a new support case.