Hi David,
Thank you for sharing your feedback, particularly your observation that there is value to be had in the short, task- specific clips
and deeper dives.
Thinking aloud here. . .I could build out a series of 1-2 minute, task-specific clips for a product function, and bundle them into 15 minutes of web-based training that includes additional context. I could also cross-post the clips to YouTube. Someone who is brand-new to the product could go to the training for the larger context, and then just pop into YouTube for the "Now how do I do XYZ" moments.
Curious too -- when it comes to deep-dive training, what typically has worked best for you? For example, have you found in-person classroom or virtual training to be more effective than, say, web-based training that is more static in nature?
Don't mean to take up your whole day here :) I appreciate the input that you provided. It really does help us out.
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Instructional Designer
Broadcom
Lisle, IL
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Original Message:
Sent: May 13, 2022 10:55 AM
From: David Butler
Subject: Updating SYSVIEW Fundamentals Training - Dazzling Interactivity, Just the Facts, or a Bit of Both?
Hi, I think the task specific short videos can be quite useful. The overall deep dive training is needed but task specific clips becomes something a lot easier and visual to refer to.
Original Message:
Sent: May 12, 2022 10:57 AM
From: Amy Flanagan
Subject: Updating SYSVIEW Fundamentals Training - Dazzling Interactivity, Just the Facts, or a Bit of Both?
Our existing SYSVIEW web-based training consists of multiple modules, ranging from 5 minutes to 45 minutes. The modules include a handful of videos. BUT. . .
We have an opportunity to update the SYSVIEW fundamentals/intermediate training in 2022-2023. I'm thinking it would be a good time to change things up a bit--make it more targeted and easier to consume. So tell me. . .
When you are learning to use a product, what do you look for? Short, task-specific modules? Videos?
When it comes to the content, do you want engaging and interactive, or are you more of a "just the facts" learner? Perhaps a bit of both?
Thanks for your input!
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Instructional Designer
Broadcom
Lisle, IL
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