Broadcom Customer Care

 View Only
  • 1.  Can't access CA education search links. Return Error 502

    Posted Feb 08, 2018 08:29 PM

    Hi,

    Like to know why I keep getting this error with or without login.

    I can sign in to CA support and CA communities.

    Only when click the links in CA Education site to search courses show error.

    Can't access http://search.ca.com/en-us/Pages/FindCourses.aspx?locale=us&intcmp=headernav .
    Return 502 Proxy Error

     



  • 2.  Re: Can't access CA education search links. Return Error 502
    Best Answer

    Posted Feb 08, 2018 08:51 PM

    Hi Guan Hua, GuanHua1378

     

    This is Kam from Customer Assistance Team, I just had as quick check on the link and it works:

     

    Signed in:

     

    Not sing-in:

     

    Please try the below to see if it works:

    • clearing cache and browsing history and open a new browser session try again
    • use different browser
    • try again from another computer
    • try again from another network (if previously was not working at home, try again from office network, or mobile)

     

    Please let us know the outcome, thanks

     

    Regards,

    Kam Cheung
    Global Customer Assistance
    CA Technologies

    Contact us:
    North America 1 800 225 5224
    International Directory by Country - http://www.ca.com/us/support/phone.aspx



  • 3.  Re: Can't access CA education search links. Return Error 502

    Posted Feb 08, 2018 09:09 PM

    Hi Kam,


    Thank for the update. I can access the search engine site.

     

    Regards

    Guan Hua



  • 4.  Re: Can't access CA education search links. Return Error 502

    Posted Feb 08, 2018 09:14 PM

    Hi Guan Hua, GuanHua1378

     

    Glad that is working for you now.

    Please help to Mark Correct for this question, thanks.

     

    Regards,

    Kam