I agree that, if possible, get hold of the full bookshelf.
But many IDMS applications communicate with other systems, some inside and some outside the mainframe environment, it is useful to have basic manuals, such as messages and codes, available to people that provide support for these other systems.
One example I can recall a few years ago:
During a pre-production test, an external system received an error code: 1211. We all know that this means, but the external system support team were not familiar with IDMS error codes. They were in a different time zone to the IDMS support team so had to wait until the following morning to find out what it meant. A major release of an application was delayed and “IDMS” was blamed. (In fact they had omitted to run a DELETE process prior to an ADD process and filled up a test database). They tried to search the CA site for the error code information but, at that time, it was not available. If they had obtained the error code manual they would have immediately realised, being intelligent people, that “minor code 11=insufficient space” meant that they were storing too much data. So a subset of the documentation has its positives.
I think that opening up the entire documentation set publicly would be ideal for a support role but, possibly, not good from a commercial stand-point.
HTH
Steve Rundle
From: CA IDMS (IUA EIUA) Global User Community [mailto:
CommunityAdmin@communities-mail.ca.com]
Sent: 03 June 2013 00:19
To:
mb.15281481.101131651@myca-email.ca.com
Subject: RE: [DBA Issues - Open Forum] R18.5 manuals
Save yourself some time and get the full bookshelf (CA IDMS 18.5 -US English) and don’t bother with the User Bookshelf (CA IDMS 18.5 User Bookshelf-US English).
The User Bookshelf is pretty much limited to messages and codes manuals and some user guides, I really don’t know why CA bother with it. I struggle to think who would find that useful - User guides are fine, but you still need the Reference manuals.
Been there done that.
Steve
From: CA IDMS (IUA EIUA) Global User Community [mailto:
CommunityAdmin@communities-mail.ca.com]
Sent: Friday, May 31, 2013 11:36 PM
To:
mb.15281481.101125466@myca-email.ca.com<mailto:
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Subject: RE: [DBA Issues - Open Forum] R18.5 manuals
Actually, you may want to go to the 18.5 User Bookshelf.
From: CA IDMS (IUA EIUA) Global User Community [mailto:
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Subject: RE: [DBA Issues - Open Forum] R18.5 manuals
Kay, go to the CA support online connection, sign on, select Documentation on the left.. enter IDMS and you should see IDMS 18.5 English..
Go to that and it has the HTML and PDF formats.
Ed McKinney
Edward Mckinney
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Subject: [DBA Issues - Open Forum] R18.5 manuals
Are the IDMS R18.5 manuals available in PDF format? I am having trouble finding them. Can someone point me to the right place?
Kay Rozeboom
Information Technology Enterprise
Iowa Department of Administrative Services
Telephone: 515.281.6139 Fax: 515.281.6137
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