As with most solutions, Inventory Solution requires a plug-in in order to operate. For all main Inventory (not including Basic Inventory), it requires the Inventory Solution Plug-in to be installed and licensed.
This section also details how the plug-in is installed on Windows systems. This includes the file structure and what files can be used for troubleshooting.
There are several places you can ensure the plugin has been properly installed. Please look through these steps if you need this verified.
How the Inventory plugin is installed can be very useful when troubleshooting issues. Many of the files contain inventory data, and others contain methods for how inventory is gathered. By accessing the files on problem systems often the source of the issue can be determined. The two typical install locations are:
If the Symantec Management Agent is installed to a different location, the Inventory Plug-in will also install to that drive/location.
By location, here are files that are useful, and a description of what they contain: