The Washington DC Endpoint Management User Group met on Wednesday, June 22.
Special thanks to Joanne Smith from Hogan Lovells for hosting and Derek Peters from Symantec for presenting.
A couple takeaway items that were promised to all attendees:
Delta Inventory Not Reflecting Changes. There is a KB associated with this http://www.symantec.com/business/support/index?page=content&id=TECH142322&actp=search&viewlocale=en_US&searchid=1308838406919 /
Dell Warranty Extractor Task not Working. The Dell interface has changed for this. I’ve included a link to address the problem. http://www.symantec.com/business/support/index?page=content&id=TECH150231&actp=search&viewlocale=en_US&searchid=1308838913072
Patch Updates not Showing on Clients. This is indeed true. At this point only failed updates will appear in the client agent UI. Successful updates are no longer detailed in the UI for performance reasons, but of course are reported upon at the console. As well, client side view of all patches can be viewed in the client log found at: C:\Program Files\Altiris\Altiris Agent\Agents\PatchMgmtAgent\InstallLog.csv.