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CA Service Management (11)
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11 results found for "tags:"service type""
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Discussion Thread
2
Service Target and Service Type
CA Service Desk
service target
service type
ChrisArmstrong
Added 04-24-2018
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CA Service Desk
service target
service type
Discussion Thread
4
SLA should start after new group assignment (where as SLA is incident area based)
assignment
CA Service Desk
group
service type
sla
ticket
SiladityaDhar
Added 04-12-2018
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assignment
CA Service Desk
group
service type
sla
ticket
Discussion Thread
2
Desinstall classic_sla_processing option
CA Service Desk
classic_sla_processing
service level agreements
service type
jorgea.martinez
Added 02-23-2018
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CA Service Desk
classic_sla_processing
service level agreements
service type
Discussion Thread
4
SLA based on impact
CA Service Desk
customization
impact
service type
sla
slas
Jason Lara
Added 01-15-2018
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CA Service Desk
customization
impact
service type
sla
slas
Discussion Thread
11
priorities selection based on category
CA Service Desk
category
customization
priority
ranking
request area
service type
sla
Sunil Patel
Added 12-17-2017
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CA Service Desk
category
customization
priority
ranking
request area
service type
sla
Discussion Thread
10
Transfer ticket for SLA Violation
CA Service Desk
service desk manager
service type
sla
transfer
violation
Mohamed El-Fahd Essam
Added 10-15-2017
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CA Service Desk
service desk manager
service type
sla
transfer
violation
Discussion Thread
3
Workshifts on service types
CA Service Desk
service type
workshift
diogo.nobrega
Added 03-29-2016
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CA Service Desk
service type
workshift
Discussion Thread
3
Change Service Type name isn't possible, why?
CA Service Desk
service type
diogo.nobrega
Added 01-12-2016
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CA Service Desk
service type
Discussion Thread
3
Repeat event and ticket history (SLA)
CA Service Desk
ca service desk manager;
repeat event
service type
sla
Lumir_Botur
Added 11-24-2015
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CA Service Desk
ca service desk manager;
repeat event
service type
sla
Discussion Thread
3
Repeating event with correct workshift
CA Service Desk
repeat event
service desk
service type
workshift
Lumir_Botur
Added 11-06-2015
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CA Service Desk
repeat event
service desk
service type
workshift
Showing 1-10 of 11 results
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