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Discussion Thread 5

Archiving and purging

Discussion Thread 8

Archive/Purge ticket templates (cr_tpl, chg_tpl)

Discussion Thread 5

Not able to archive and purge data

Discussion Thread 3

New Rule in Archive & Purge

Discussion Thread 2

Archive and Purge a custom object

Discussion Thread 5

Tip: How to Archive and Purge a specific ticket, in Service Desk Manager.

Library Entry

Tech Tips: Report Cleaner not working on Database with Very Large Tables

Issue   Report Cleaner does not seem to be working properly, data not getting cleared out, even though properties set.   perfmgr.rvwiz.whatrpt.autoExpire=true perfmgr.rvwiz.whatrpt.expireTimer=15d   The following Tables have huge amount of data:   HST STEP RUN HST...

Library Entry

Tech Tip: How to cleanup XCOM.LOG file for XCOM LUW (Linux Unix Windows)

Did you know how to cleanup XCOM.LOG file for XCOM LUW (Linux Unix Windows)? You can use the XCOMLOG utility to clear out old messages: Purge the Log File CLEANLOG purges entries from the CA XCOM Data Transport transfer and error log. Run this program on a regular basis to ensure that...

Discussion Thread 4

Truncating Staging Tables

Discussion Thread 6

EDashboard 9.1: no "Configure" option