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Discussion Thread 3
Timing of Initial SLA Events

1 attached attached events CA Service Desk delay event minute one service desk service types

Alan Etherington

Added Mar 19, 2019

1 attached attached events CA Service Desk delay event minute one service desk service types

Discussion Thread 3
How to filter Change tickets based on existence of attached CIs?

attached CA Service Desk ci config item filter searchfilterdropdown

Added Nov 14, 2018

attached CA Service Desk ci config item filter searchfilterdropdown

Discussion Thread 3
Sending attached excel file as email alerts

alert attached CA Unified ... email excel spreadsheet

Added May 08, 2017

alert attached CA Unified ... email excel spreadsheet

Discussion Thread 3
Looking for content into a KB attached file.

attached CA Service Desk kb search knoledge management

Added Feb 29, 2016

attached CA Service Desk kb search knoledge management

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