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7 results found for "tags:"assignment""
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Discussion Thread
4
SLA should start after new group assignment (where as SLA is incident area based)
assignment
CA Service Desk
group
service type
sla
ticket
SiladityaDhar
Added Apr 12, 2018
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assignment
CA Service Desk
group
service type
sla
ticket
Discussion Thread
6
Auto Assigement of Agents
agent
assignment
automatic
CA Release Automation
Bill Patton
Added Aug 25, 2017
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agent
assignment
automatic
CA Release Automation
Discussion Thread
8
Summary/Total ETC on Assignment
assignment
CA PPM
etc
resource assignments
Vit Posel
Added Jun 28, 2017
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assignment
CA PPM
etc
resource assignments
Discussion Thread
9
Reg Service desk
algorithm
assignment
CA Service Desk
round robin
service desk
shwetha gowda
Added Mar 07, 2017
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algorithm
assignment
CA Service Desk
round robin
service desk
Discussion Thread
8
Installing New EM collector for Multiport-TIM
agent assignment ...
apm agent
assignment
installation
load balancing
mtp
tim
Anon Anon
Added Oct 14, 2015
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agent assignment ...
apm agent
assignment
installation
load balancing
mtp
tim
Discussion Thread
8
Assignment ETC couldn't be saved
assignment
CA PPM
etc
Anon Anon
Added Jan 27, 2015
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assignment
CA PPM
etc
Discussion Thread
14
Can we auto assign alert to SOI user who ACK'd the alert?
alert
assignment
auto
CA Service ...
soi
Daniel Blanco
Added Sep 08, 2014
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alert
assignment
auto
CA Service ...
soi
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