Focus Search - Como relacionar Service Desk - Service Catalog?...
Entiendo que hay una manera de relacionar Service Desk con S A Service Catalog pero no se como hacerlo...Mi intención es generar una base de datos de conocimiento en Services Desk, pero que el usuario final la pueda ver en SA Service Catalog
Focus Search - Good morning Community, In a client, the Unified Self Service (USS) tool is installed and integrated with the Service Catalog (SC), Process Automation (PAM) and Service Desk Manager (SDM) applications to generate different types of requests to be managed by resolution groups
Focus Search - One server (server1) has installed CA Unified Self Service and CA Service Catalog and in the other one (server2) has the Apache Reverse proxy configured
Good morning Community, In a client, the Unified Self Service (USS) tool is installed and integrated with the Service Catalog (SC), Process Automation (PAM) and Service Desk Manager (SDM) applications to generate different types of requests to be managed by resolution groups
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One server (server1) has installed CA Unified Self Service and CA Service Catalog and in the other one (server2) has the Apache Reverse proxy configured