Discovery and Inventory Group

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4 years ago
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Troubleshooting
This section covers troubleshooting for the Software Products and functions surrounding it.

 
Software Components Missing
In the Inventory tab known software ...

4 years ago
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Software "Identify Inventory" Filter.

Additional information on using the Identify Inventory filter fields:

Quotation marks limit your search to an exact match.

"Adobe ...

5 years ago
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Does a custom schedule have an End Date that’s passed?
By default Inventory Policies have no end date to their schedules. If using the default schedules (listed on the policy as ...

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Target Systems Not Running Inventory
If target systems are not running Inventory, here are the questions to ask:


Does the system have the Plug-in?


Is the ...

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Identifying the Problem Location The key to fixing Inventory problems is identifying what is causing them in the first place. The difficulty is that a myriad of problems will result ...

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Applies To / Compliance By default every Inventory Policy, including new ones created, are targeted to the filter: Computers with Inventory Plug-in. The default filter cannot be edited, ...

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Inventory Policy Advanced Run Options Many of the Advanced options were discussed in the previous section. This section covers those options under the Run Options tab, and expands ...

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Inventory Types On the main page there are four general Inventory types. Each type may include additional break-down in what is gathered.

How each type works and is configured ...

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Policies versus Tasks Both policies and tasks have their pros and cons. I recommend using Policies for most use-cases, but there may be times when a Task is the right choice to be ...

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Server Components This section covers the Setting and configuration items located in the Symantec Management Console. These are used for administrative and troubleshooting purposes. ...