Deployment and Imaging Group

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  • 1.  Unable to see HDDs

    Posted Dec 29, 2022 04:12 AM
    I've noticed lately with some HP laptops (this model being the latest 1W798AV i've used) I cannot see the hard drives beyond the BIOS. Clearly visible in BIOS but when it comes to ghosting it cannot be seen (even with diskpart). If the hard drive is cloned and then put into the laptop you can see windows boot manager via boot menu but if you boot from that it will have a blue screen with something like an inaccessible boot device.
    Do I need to inject the Intel RST drivers into the ghost boot disk usb and then also install the RST drivers so the computer can see the hard drive for it to work. If so is there a pack or something as it would be a pain in the .... finding drivers for different hardware.
    Using the latest ghost64.exe from GSS RU10.
    Thanks in advance.