I have a couple of issues

[Graham Hilton]

I cannot see my VMware product to down load and every time i try to log a support call is this  error OKTA token is missing, Please contact OKTA admin.So I have not download and I cannot log cases either ?I am unable to find my VMware product to download, and every time I attempt to log a support call, I receive the error message stating that the OKTA token is missing. It instructs me to contact the OKTA administrator. As a result, I cannot download the product or log any support cases.

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Graham Hilton MSc, BSc (Hons)
PhD Candidate in Mobile Robots
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[Jason McClellan]

Please contact support directly,  https://support.broadcom.com/web/ecx/contact-support   - there is no customer support forum on the Broadcom Community.   It was decommissioned last month.   Thanks  Jason McClellan, Platform Admin

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Thank you
Jason
Broadcom Community Platform Admin, IT
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[Cristian Argentiero]

I have the same issue, and the linkhttps://support.broadcom.com/web/ecx/contact-support is not helpful for opening a case because I always get the same error ("OKTA Token is missing") and I can't download anything.

[Klaus Schuster]

Hi @all.

Same issue with my account. The suggested link leads to the support page ended by  ("OKTA Token is missing") -Error.

So please give a hint how to contact support when the support can not be contacted via the standard method.
Browser: Google Chrome 137.0.7151.120, Cookies allowed.

Thanks!

best regards.