Symantec Encryption Product Community

Encryption Desktop unmanaged - deregister user/recapture licence

  • 1.  Encryption Desktop unmanaged - deregister user/recapture licence

    Posted 06-08-2021 01:44 PM
    Hi all,

    Apologies if this has been answered elsewhere, but I cannot find any info on it.

    I have a customer who purchased a limited number of licences for standalone Encryption Desktop, to use for email encryption.

    One of those PGP clients was installed on the IT administrator's endpoint to test the install/config process and now needs to be uninstalled and have the licence freed up for use by the intended user.

    Is there any process to this, or will the licence be freed up as soon as the agent is uninstalled?


    Thanks.