Mac Management Group

Catalina doesn't like Altiris

  • 1.  Catalina doesn't like Altiris

    Posted 03-09-2020 04:30 PM
    I'm attempting to install Altiris CEM 8.5.5017 on OS X Catalina 10.15.3. Everything looks good until it get's to the end of the process and I receive this message:

    Installing AltirisLSC-CEM8.5.5017-2.pkg...
    Successfully installed AltirisLSC-CEM8.5.5017-2.pkg.
    Running command sudo sh /private/var/tmp/Agent\ Installation\ Package/Resources/cem_package.sh -pwd "ourpassword"...
    Result of command:
    Cloud-enabled Symantec Management Agent Installer (8.5.5017.0)

    OS X detected, agent can only be installed to "/opt/altiris/notification/nsagent/"
    Extracting package files...
    Error extracting bootstap.
    Removing temporary files...

    I know that nothing can be installed or modified at the top level of the drive where the /opt folder is suppose to be. Is anyone else seeing this or know a workaround? Thanks!

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