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issues after the Symantect PGP installation

  • 1.  issues after the Symantect PGP installation

    Posted May 11, 2019 12:32 AM

    for a Customer, I installed the Symantec Encryption PGP, and I still have 2 issues :
    - after the installation of the agent on the client machine, and after the enrollment and the encryption disk, I can't get the list of users and devices on the consumers menu.

    - the second issue is that the emails are sent in clear or blocked because the user key os not found…

    please could you help us to resolve these issues because it's quit urgent for the Customer.
    I still available for more information.