Network printer details in CI Management

[Migration User]

My client want to have all details of Network printer details in CI Management . 

How to achieve the same . We have got only Name , Asset type , Asset Status in the details but not manufacturer , model & other entries ? 

 

[Igor Perevozchikov]

Probably your Network Printers do not response for SNMP default community name 'public', which is enabled by default in "Default Connection Profile" of "Plugabble Protocols" for "Network Discovery" task.

Check current state of SNMP service and its version and check what settings need to modify regarding SNMP community name, timeout and SNMP version in "Default Connection Profile", after you can run "Network Discovery" task with updated communication profile for network printers. (Also you can check Agentless Inventory task).

Also you can check which SNMP object ID defines inventory data of discovered resource who sent response on these SNMP OIDs

Thanks,

IP.