South Africa Security and Compliance User Group

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  • 1.  Migrating to

    Posted Apr 20, 2015 04:32 AM

    I have a customer with a SEP environment with a on-premise SEPM already running. I have to now migrate a branch to SEP.Cloud. What are the necessary steps in migrating the branch/ devices to the . Do I need to uninstall the current SEP client and then re-install the cloud agent ? Also, is there an installation guide for web console ? I have checked by all I can find on documentation is how to manage the web-based console and deploy agents. What i am really after is the initial install to get the .cloud console up and running.


  • 2.  RE: Migrating to
    Best Answer

    Posted Apr 20, 2015 05:12 AM

    Hope this help

    SEP SBE .Cloud: Migrating to Symantec Endpoint Protection Small Business Edition

    Article:TECH215299 | Created: 2014-02-24 | Updated: 2015-02-17 | Article URL

    See below thread also

  • 3.  RE: Migrating to
    Best Answer

    Trusted Advisor
    Posted Apr 20, 2015 05:57 AM


    Symantec Endpoint Protection 12.1 (Enterprise) and Symantec Endpoint are 2 different products.

    In Symantec Endpoint Protection 12.1 (Enterprise), you have a Symantec Endpoint Protection Manager installed physically on server whereas in Symantec Endpoint you have a different Manager.

    You cannot import any settings Symantec Endpoint Protection Manager 12.1 (Enterprise) to Symantec Endpoint Support Manager.

    In your case, you would have to uninstall SEPM and SEP clients (Enterprise) and then get the .cloud installed.

    Symantec Endpoint

    Secondly, check this Thread with similar query -

    Hope that helps!!