I am trying to install workflow designer on my laptop and having issues. The latest one for when I go to install is that IIS app pool does not have permissions
I am adminon my computer so this should not matter. have a ticket opne but rep had never installed workflow 7.1 on a windows 7 home premium 64 machine.
My laptop is not attached to the clients network domain so that seems to be a issue.
one more ticket-
I have Workflow Solution installed on my work machine, a Windows 7 desktop. Don't really have any problems, and I install a build every morning.
One thing you can try is turning UAC completely off, or running the .exe as an administrator (right click, Run As Admin) if you're getting the error on the Server Configuratuion page of the install.
If this concerns the page of the install where you give users permissions to the DB, select another user to add perms for, and configure the database for that user after the install.
uninstall previous verison of workflow designer
download Symantec.workflow.setup from SMP 7.1SP1a server
right click and run as administrator
New Install following instructions from Workflow 7.1 MP1 installtion and Configuration Guide pg26
click Show Advanced Settings during Installation
click Workflow Server and Workflow Designer
Install location - local
default web site
SMP server credentials - enter all information for my SMP test server - test connection and success
---Based on exchange
SymQ QRM Settings
System Check - Success on all checks
Mode: New Install
Installation Folder: C:\Program Files\Symantec\Workflow\
Start Menu Folder: Symantec
Web Site: Default Web Site
Base URL: Owner-PC
Run Task Tray Application When Installation Completes
Workflow Designer Tasks:
Workflow Designer Desktop Shortcut
SMP Server Credentials:
SMP: 123456789 (ip of server) User: UserId Password: *****
Based on Exchange
got a firewall error - clicked ok
and still got the following error at enableing SMP log writer
Installing Workflow Server..
Checking Server Extensions service running
Setting local machine information
Do not process timeouts and escalations
Checking Server Extensions service running
Copying Workflow Server installer..
Workflow Server role installed.
Workflow SymQ Setup completed
Enabling SMP Log Writer..
System.Exception: Error setting permissions for user 'IIS APPPOOL\Classic .NET AppPool' to 'C:\Program Files\Symantec\Workflow\Shared' ---> System.Security.Principal.IdentityNotMappedException: Some or all identity references could not be translated.
at System.Security.Principal.NTAccount.Translate(IdentityReferenceCollection sourceAccounts, Type targetType, Boolean forceSuccess)
at System.Security.Principal.NTAccount.Translate(Type targetType)
at System.Security.AccessControl.CommonObjectSecurity.ModifyAccess(AccessControlModification modification, AccessRule rule, Boolean& modified)
at System.Security.AccessControl.CommonObjectSecurity.AddAccessRule(AccessRule rule)
at Symantec.Workflow.Installer.Core.UserAccessHelper.SetFolderPermissions(String path, String userName, FileSystemRights permisssions) in c:\build\projects\WF71MR2\install\installers\Installer.Core\Utilities\UserAccessHelper.cs:line 54
--- End of inner exception stack trace ---
at Symantec.Workflow.Installer.Core.UserAccessHelper.SetFolderPermissions(String path, String userName, FileSystemRights permisssions) in c:\build\projects\WF71MR2\install\installers\Installer.Core\Utilities\UserAccessHelper.cs:line 62
at Symantec.Workflow.Installer.ServerRoles.WorkflowServerRole.Run() in c:\build\projects\WF71MR2\install\installers\InstallerManager\ServerRoles\WorkflowServerRole.cs:line 126
at Symantec.Workflow.Installer.InstallerManager.Run() in c:\build\projects\WF71MR2\install\installers\InstallerManager\InstallerManager.cs:line 51
I went and installed IIS7 to see if i could figure out what is happening IIS APPPOOL is not even shown in the IIS management pane
Also tried just doing the click method and giving the install permissions
ok got a quick call from support rep that he is working on it and should have data in a day or too
The IIS APPPOOL\ accounts are slightly special. Have you tried running Application Pool(s) with a different account?
no this is on my personal laptop that is not joined to the company domain
Just use some normal local account. I have a feeling ServiceDesk installer just doesn't know how to play nice with the APPPOOL\ accounts (yet).
my normal PC-owner account has admin privileges to the computer and I clicked run as admin so it should be good.
Service Desk installer not playing nice with APPPOOL is a understatement
Did you ever find a solution?
I only had to jump through a few more hoops and install a few more components. The original error message you are receiving is due to not all of the IIS components being enabled. I only did IIS6 originally and don't think I included World Wide Web Core or whatever it's called. Check out the link below and look for Rob Moore's comment that includes the screenshot. It has everything listed you need.
Once I got past that error I was getting another logicbase error and I would get a successful install but I was missing shortcuts and executables. After following the first portion of the Doc from the next link I was able to get a successful install. Basically you need to install Shared.setup, Server.extensions, and Symantec.workflow.serversetup before you get to your normal install. Once you read the doc it will make a lot more sense.
This all worked for me so hopefully this at least a little helpful.
ok so installed IIS features
Install the IIS 6.0 Management Compatibility Components in Windows 7 or in Windows Vista from Control Panel
Click Start, click Control Panel, click Programs and Features, and then click Turn Windows features on or off.
Open Internet Information Services.
Open Web Management Tools.
Open IIS 6.0 Management Compatibility.
Select the check boxes for IIS 6 Metabase and IIS 6 configuration compatibility and IIS 6 Management Console.
I also checked off the features in the following screen shot from the first link
and its installed! - getting a sever connection error but at least it is installed