CA Technologies, a Broadcom Company, is continually working to improve the software and services to best meet the needs of our customers. This communication is to serve as a reminder that many browser vendors have announced to drop support for Adobe® Flash® from their respective browsers after December 31st, 2020 and to prepare your organization for that event in order to ensure your use of the CA Business Service Insight is not impacted adversely.
Currently, the CA BSI interface uses Adobe® Flash® to display the charts on the web and BRV. The impacted functionality (Charts on the web & BRV) is planned* to be addressed by delivering enhanced charting functionality that does not require the use of Adobe® Flash® Player. To that end, please make note of the following changes and plan accordingly.
Should you need further assistance in understanding this change or have additional questions or feedback, please contact your CA account representative CA Support, or our CA community page. Thank you again for your business.
* Subject to change without prior notice and at the sole discretion of CA Technologies, a Broadcom Company.#AdobeFlash#CABusinessServiceInsight