Clarity Service Management

Download - jre-6u15-windows-i586-s.exe Mirror 

12-21-2015 08:54 AM

Are you trying to use CA Support Automation - on CA Service Desk?

 

 

Analyst UI can't run without Java Runtime Environment (JRE) 1.6 or higher. Install
JRE
.

 

CASDM_JRE_download.png

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Uploaded - 05-29-2019

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18 days ago

​Does the JRE need to be installed on the SDM server, or the analyst's machine?

I would have thought the analyst's machine, but this article implies otherwise:

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=44499

​*Update the JRE that comes with the SDM install is sufficient, but you also need the 32 bit version of the JRE installed on the client's machine.​

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