pdm_bounce is a CA Service Desk Manager command an alternative to kill process on Windows manager
pdm_bounce -help
pdm_bounce [-r] [dom] [web] [spl] [***]-r - run pdm_d_refresh after bouncedom - recycle all domsrvrsweb - recycle all webenginesspl - recycle all Spell servers*** -recycle process[es] with names matching regexp ***
pdm_bounce [-r] [dom] [web] [spl] [***]
-r - run pdm_d_refresh after bounce
dom - recycle all domsrvrs
web - recycle all webengines
spl - recycle all Spell servers
*** -recycle process[es] with names matching regexp ***
pdm_bounce -spl
How to do on Windows Task Manager
http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec485053.aspx
Don't kill the Spell Server on your running production system.
Please note this procedure should only be used in a Lab environment for the purposes of testing changes to customizations or configuration files.
This is not supported in a production environment.
Authors:
Tiago Macul
Raghu Rudraraju
Summary CA Service Management Community
HI Grant Bruneau ,
I updated it with Raghu.Rudraraju collaboration.
Regards
Thank you Raghu,
I'll try this next time. TMACUL, can you update the commands in your document?
Hey Grant,
pdm_bounce spl
that should do it, - is not required.
*** - recycle process[es] with names matching regexp ***
_R
pdm_bounce -spl doesn't recycle spelsrvr in my environment. I found the following powershell command works well, this will kill all spel_srvr processes. Note, I only use this while creating spel code. Also, spel triggers are only picked up during startup.
Get-process -name spel_srvr | stop-process -force
in environment with 200+ active users I'll choose to recycle whole service,
because in 99% I'll face a object lock or other kind of glitch,
which will cause longer time of service unavailability.
Regards,
cdtj
Realistically – given that there seem to be hardly any ‘good’ reasons to recycle just one daemon – perhaps the advice should be just restart the SDM service, unless perhaps you’re in a desperate hurry to fix a syntax error in some spel?
Cheers,
James
Have checked source of pdm_bounce.pl, this is just a shorter syntax of pdm_kill <object>.
I hoped that this method gives possibility to correct recycle spel_srvr but there is no miracle
So I want to give this warning:
Recycling spel_srvr when it used, may cause objects lock, which could be unlocked only via server recycling.
Lock symptoms:
- scoreboard glitch;
- events/animator_nxd delays;
- object display problems.
pdm_d_refresh is a command that one could use to reset the restart counter. That could help too some times.
The other “crude but effective” way is just to kill the spel_srvr process from Windows Task Manager, as it will immediately be restarted. If you do that too often, however, you will hit the restart limit and have to do a full service restart which resets the restart counter.
thank you very much!
haven't seen that article before