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Tech Tip: CA UIM - CA UIM integration with CA APM - caapm / apmgtw
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Jul 05, 2018 11:35 AM
Ryan Dunn
Issue:
We are trying to integrate CA APM with CA UIM using the caapm probe however, its not working as expected.
Environment:
- UIM 8.51
- APM 10.5
Resolution:
The caapm probe is not supported, this was a beta probe created in 2016 which never went GA. I understand you currently have UIM 8.51 and APM 10.5, the caapm probe only supported up to: CA APM 10.2 and CA UIM 8.4, for more details see the following links:
caapm v1.01 BETA:
http://support.nimsoft.com/unsecure/archive.aspx?id=379
caapm AC Configuration - Pre-release (Last update June 9, 2016):
https://docops.ca.com/ca-unified-infrastructure-management-probes/ga/en/alphabetical-probe-articles/caapm-ca-apm-to-ca-uim-pre-release/caapm-ac-configuration-pre-release
For UIM -> APM integration please use the apmgtw probe, more details below:
apmgtw (CA APM Gateway) Release Notes v3.2:
https://docops.ca.com/ca-unified-infrastructure-management-probes/ga/en/alphabetical-probe-articles/apmgtw-ca-apm-gateway/apmgtw-ca-apm-gateway-release-notes
apmgtw AC Configuration:
https://docops.ca.com/ca-unified-infrastructure-management-probes/ga/en/alphabetical-probe-articles/apmgtw-ca-apm-gateway/apmgtw-ac-configuration
For APM -> UIM integration:
Define the CA UIM alert action to set up native UIM alerting. The UIM alert action sends alert information to a RESTful UIM endpoint. A CA APM alert can indicate a broken SLA, impacted customer latency, or other high value information that UIM cannot access. For more information, please see the below document:
Define CA UIM Alert Action:
https://docops.ca.com/ca-apm/10-5/en/administrating/configure-webview/define-ca-uim-alert-action
KB Link:
CA UIM - CA UIM integration with CA APM - caapm / - CA Knowledge
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