Hello! Welcome to September!
The following documents were published during the month of August, 2017 (15 most recent):
Tech Doc # | Doc Name |
TEC1752624 | Upgrade USS 14.1>17.0: Company Admin Name and Backup file name to set? |
TEC1589709 | Having a service with "Attachment Mandatory" selected, Users are unable to submit a request even if a file is already attached. |
TEC1507185 | How to Start / Stop Catalog Services from Command prompt |
TEC1261031 | Download the latest applyptf utility. |
TEC1585317 | Download the latest cazipxp.exe file. |
TEC1363687 | Which information is stored in usm_system_change* tables? |
TEC1261786 | Avoid "Catalog connection to ITPAM failed" messages in view.log file of CA Service Catalog. |
TEC1678044 | Re-direct the URL to CA Service Catalog (with login credentials and other details). |
TEC1144163 | Rename "Not Categorized" offerings-folder in CA Service Catalog. |
TEC1689871 | Set a Form TextArea Component with mulltiple-line text in CA Service Catalog. |
TEC1140777 | How can I add CSS formatting to Catalog forms? |
TEC1453405 | Import / Export Offering in CA Service Catalog |
TEC477696 | Is it possible to limit the size of attachments in Service Catalog? |
TEC1061864 | When testing the connection against Service Desk (SD) in Service Catalog (SC) it fails with PKI enabled |
TEC1029616 | grant user with the same privilege as casmadmin user is having in USS |
The following documents were the most frequently accessed entries during the month of August, 2017 (top 14 by hit count):
Tech Doc # | Doc Name | Total |
TEC549795 | How to Install and Configure CA IT PAM for Integration with CA Service Catalog 12.6 on Windows 2008. | 39 |
TEC1140777 | How can I add CSS formatting to Catalog forms? | 27 |
TEC616756 | How to Convert a .pfx Certificate to a Java Keystore. | 23 |
TEC1568085 | how to configure Service Desk and Service Catalog integration so that to open service desk ticket link within a catalog request correctly | 22 |
TEC1509224 | High usage of java.exe process at Service Catalog server when integrated to Service Desk Manager | 18 |
TEC1971132 | Performance Tuning Parameters | 17 |
TEC1385948 | How to add an 'spadmin-role' userid to the CA Service Catalog Environment. To be able to login to SC with a replaced userid for spadmin. | 16 |
TEC1943332 | How to disable form definition caching in Service Catalog | 16 |
TEC1362235 | How to know Apache Tomcat version included in CA Service Catalog | 15 |
TEC1452501 | How to restrict end users from updating the user profile based on the Role being used | 15 |
TEC477696 | Is it possible to limit the size of attachments in Service Catalog? | 15 |
TEC1094219 | Warning: "Invalid file name, does not have valid extension"
Only .gif, .tif, .tiff, .jpg, .jpeg, .png, .bmp, .docx, .xlsx, .pptx, .doc, .xls, .ppt, .zip, .jar, .apk, .rar, .pdf, .txt, .xml, .rtf, .properties, .log, .msg, .html, .avi extensions are allowed | 14 |
TEC1247769 | The EEM service 'CA Directory - itechpoz' does not start. | 14 |
TEC1261031 | Download the latest applyptf utility. | 14 |
Tech Doc of The Month:
Tech Doc ID: TEC1518052
Title: For a CA Service Catalog Offering, the 'Permissions' do not get saved properly.
Scenario: As seen in the view.log error: Insert Error: PozError, PE_NOTFOUND Object Not Found.
The below error is recorded in the view.log file for CA Service Catalog:
[Insert Error: PozError, Insert Error: PozError, PE_NOTFOUND Object Not Found, /iTechPoz/Store/Service Catalog/custom/Policies/ACL_10183_Offerings,
PozObject.insert: error invoking iPoz::ObjectInsert, Object create failed, ISE_NOSUCHOBJECT no such object exists]