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Product downloads from support.nimsoft.com now available from support.ca.com 

Jun 01, 2016 10:42 AM

Downloads from support.nimsoft.com now available from support.ca.com

 

To deliver a more consistent experience across all of your CA products, we have migrated the content on support.nimsoft.com to support.ca.com. The migration to support.ca.com also provides the following benefits:

 

A single starting point

You can use support.ca.com to download products and patches, manage your support cases, and access documentation from one convenient location.

 

Multiple download options

Using support.ca.com, you can now download products and patches from within your browser, or using either FTP or a download manager.

 

Downloading products from support.ca.com

To download products, log in to support.ca.com and choose Download Center. From there, you will have access to all products connected to your profile. If you
do not see the products you are looking for, contact customer care.

 

Downloading CA UIM Probes

You may use the Admin Console in CA Unified Infrastructure Management to download probes. For more information on each
of these methods, download this document from the CA Community. 

  • Use your company email address and password to access downloads and open support cases from support.ca.com.
  • Forgot your password? Reset it here
  • For more information on accessing support content, Read the FAQ.

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Yu Ishitani
Mar 09, 2017 10:45 PM

Hello, Daniel.

As David saying, once you logged in to nimsoft-era portal (http://support.nimsoft.com), you are able to copy link address of each hyperlink.

Although I can not paste the direct link here since the community space is public to everyone, you can do it for your customer.

The exact link address allow your customer to get it without credential check.

 

Regards,

Yu

David Michel
Mar 09, 2017 05:34 PM

did you try using the direct link from the support.nimsoft downloads page???

 

downloads from support.ca.com are locked into a valid user logon, no direct links are going to work.

further more the downloads are logged for reports to management.

Legacy User
Mar 09, 2017 05:18 PM

We need to check out which are the details of the migration plans. I will check out and i will post the answer on this thread.

Daniel Blanco
Mar 09, 2017 05:11 PM

Hey Dave! thanks but that's for probes. I'm talking about the installers exe's for the robot, hub, and IM Tool. 

I can still access all the UIM downloads off the old site  but if they are thinking of getting rid of it and only using support.ca.com then you have to keep those install exe links available for many MSP's in my situation.

David Michel
Mar 09, 2017 11:38 AM

Daniel,

 

Try this:

go to

http://support.nimsoft.com/Default.aspx?center=felles/archive 

right click on a probe download icon > copy link address

 

See if that link address will work.

Daniel Blanco
Mar 09, 2017 10:48 AM

Hello, please provide a direct download of the individual UIM exe's like the robot installer, hub installer, IM.

I need these direct links as I have to send these to clients who have to download the exe w/in their environment so we can set them up. We need these direct URL's as were and MSP and our clients don't have CA accounts. 

 

UIM Installer packages:

Other Installer Packages:

Windows Robot Installation (Robot version 7.80)

Windows Infrastructure (Hub,distsrv & robot)

Infrastructure Manager Install

tomcook
Mar 08, 2017 03:27 PM

The probe archive from support.nimsoft.com is not available on support.ca.com.  Will these be moved over for customers who still need them?

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