Hello! Welcome to September!
The following documents were published during the month of August, 2017 (16 most recent):
Tech Doc #
Doc Name
TEC1365032
CA Software Asset Manager and Java requirements
TEC1172685
Event service error object reference not set to instance of an object at CA.Applications.WorkFlowProviders.OEM.Process.OEMExecutionStatus.GetExecutionStatus
TEC1182735
Field labels in the Add Existing field wizard do not reflect the current names. We have renamed the fields.
TEC1755238
I would like a role that can modify searches without Configure On|Off access.
TEC1026119
In CA Asset Portfolio Management, company normalization rules are not working. Data importer continues to error with no company found.
TEC1653518
In CA Asset Portfolio Management, system model normalization is not working when adding assets and models with hardware reconciliation
TEC1513919
In CA Asset Portfolio Manager (APM), when selecting the asset viewer - owned information link, it errors with: TCPIP connection to the host failed.
TEC1514963
ITAM Versioning History in SDM
TEC1155634
License import fails with ASP 0 error message and control_data_import displays a locked status
TEC1658255
operating system field is not populating from SCCM to SAM
TEC1694594
The file named create_events_OEM_contactid.sql is missing from the CA Asset Portfolio Management 14.1 C4 patch
TEC1543148
Unable to de-authorize a user from the CA Asset Portfolio Management application
TEC1580344
Upgrading a new SAM server. Unable to apply the SAMImportExport.exe from the APM 12.9, C4 patch.
TEC1083444
We recently upgrade from SAM 4.1.5 to SAM 4.2.2. We have a new cron job, process queued requests, and it's set to disabled. Should it be enabled?
TEC1349739
When running Compliance in CA Software Asset Manager downgrade path are not being applied.
TEC1362737
Who is responsible for maintaining the Operating System table?
The following documents were the most frequently accessed entries during the month of August, 2017 (top 15 by hit count):
Total
TEC482475
"3706 Provider cannot be found. It may not be properly installed" when trying to connect the Unicenter Asset Portfolio Management application to the Oracle 10g database.
468
TEC597832
ITAM 12.7 - APM 12.6 Install Tips
115
TEC481156
'REGEDIT' is not recognized error when running a batch file
110
TEC1272297
Zend Guard Run-time support missing!
98
TEC566166
Steps to repoint a Business Objects Universe to a new reporting database (for Software Compliance Manager or Asset Portfolio Management 12.x installations)
97
TEC1339532
Configure ODBC for SQL database TLS 1.2 for CA Business Intelligence
79
TEC1538342
Patch applied but not showing within Control Panel / Programs / View installed updates.
72
TEC475720
Error: A connection to the database could not be established. Contact your system administrator to rectify the problem.
70
TEC497507
Error: System.UnauthorizedAccessException: Access to the path 'C:\inetpub\wwwroot\SWCM\App_Data\vs_2ec9fcdd-8f0f-43b1-8eab-a67df89aa405_UserLogin' is denied.
52
TEC1173404
Validation of Anti-XSRF token failed.
51
TEC1264447
ITAM 14.1 - Steps to reset uapmadmin password
43
TEC612321
'A Java Exception has Occurred' error is received when clicking on the Migration Utility button during the UAPM 11.3.4 upgrade to apm 12.9.
42
TEC257378
"Unexpected Error -2147467259/Oracle error message"
32
TEC1002715
Unable to run BOXI report. Error : The Database SQL Generation parameter file could not be loaded (<Server Name>, OLEDB) . (Error:INF)
28
TEC1193892
Installing PHP for IIS Using Microsoft Web Platform Installer Offline
27
Tech Doc of The Month:
Tech Doc ID: TEC597390
Title: Error assigning a linked field: The message received from the server could not be parsed.
Scenario: Trying to assign a value to a linked field. Getting error:
Sys.WebForms.PageRequestManagerParserErrorException: The message received from the server could not be parsed. Common causes for this error are when the response is modified by calls to Response.Write(), response filters, HttpModules, or server trace is enabled.