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Tech Tip: UIM - Enriching NAS (AO) alarms

This document describes the procedure to enrich new alarms created by NAS AO profiles. New alarms generated by NAS via AO profiles do not contain any value in the field dev id. The impact of this is that they are not visible in USM.   The sections to be added in the nas.cfg are the...


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SOI Tech Tip: The Disk where SOI UI Server is installed run out of Disk Space

The files in the folder SOI\SamUI\solr\data\index are the cause of this and this files are only of interest when you use the USM WebView from the SOI Web Interface. In order to resolve this situation please stop the CA SAM Store Indexer service on the SOI UI Server and delete \solr\data\index...


Library Entry
Tech Tip: How to delete CI created by USM Web View

For some business reason you might have to create CI in USM Web View. But it can not be deleted by the same way it works for other connectors (Remove connector and all CI will be deleted). To delete CI created by USM WebView steps are: - Login to USM Web View - Click on 'Browse by CI Type' - In...