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Library Entry
RCA_Agile_Central-2017-11-09

Incident :  Customers using Internet Explorer as their browser were unable to access Agile Central Root Cause :  On November 9, 2017, an update of code dependencies within a code repository caused Agile Central to fail to load within Internet Explorer.

231178350.pdf

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John Streeter
Added 11-15-2017
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  Agile Central SaaS critical-incidents internet explorer root cause analysis

Library Entry
RCA_Agile_Central-2017-11-08

Incident: Agile Central customers experienced extremely slow-loading pages, rendering the application mostly unusable.   Root Cause: On November 8, 2017 a large number of requests degraded in performance between 9:38AM MDT and 10:03AM MDT. This occurred due to a misconfiguration in a...

231178330.pdf

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John Streeter
Added 11-14-2017
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  Agile Central SaaS critical-incidents root cause analysis